All our sauces, seasonings, and condiments are crafted in Melbourne's Yarra Valley. 100% Australian-owned and made.

Yes — our range has taken out multiple awards, recognised for outstanding flavour and quality across our sauces and seasoning range.

Each product has a best-before date printed on the bottle or label. Most sauces and condiments are 12–18 months unopened. Once opened, refrigerate and use within a few months for best flavour.

All of our sauces and condiments should be refrigerated after opening. Seasonings do not need to be refrigerated.

Most of our range is vegan. Our mayonnaises contain egg. Full ingredient lists are on each product information page.

Most of our range is gluten-free. Full ingredient and allergen information is listed on each product page. Check the label carefully if you have a gluten intolerance.

We use gluten-free ingredients in most of our range, but our products are made in a shared facility. We recommend checking the label and consulting your doctor if you have coeliac disease.

Our products don't contain nuts as an ingredient, but they're made in a facility that may handle tree nuts. If you have a severe nut allergy, please check the label before consuming.

Full ingredient lists are on each product page and on our What We're Made Of page.

From mildest to hottest:

• Jalapeño & Peach — medium. Fruity and balanced, great everyday heat.
• Cayenne & Watermelon — medium-hot. Refreshing with a proper kick.
• Habanero & Carrot — hot. Deeply fruity with serious burn.
• Pineapple Reaper — very hot. Not for the faint-hearted.

Start with our Jalapeño & Peach — it's our most approachable hot sauce, with great flavour and manageable heat. If you prefer no heat at all, our BBQ sauces are bold and flavourful without any spice.

No — our BBQ sauces (Original, Coffee & Molasses, Banana Ketchup, Tomato Sauce) are flavour-forward without any heat. Bold, smoky, and delicious.

Our Original BBQ Sauce is the classic — great as a glaze or dipping sauce on ribs, pulled pork, and wings. The Coffee & Molasses BBQ Sauce is brilliant on beef. For dry rubs, our BBQ Pepper and Chicken Salt are crowd favourites.

We ship Australia-wide from our Melbourne warehouse. See our shipping policy for full details.

Orders over $99 qualify for free standard shipping. Orders under $99 incur a flat shipping fee calculated at checkout.

Most orders arrive within 3–7 business days from dispatch. Remote and regional areas may take a little longer.

Yes — you'll receive an email with tracking information once your order is dispatched.

If you need to make a change, email sauce@fancyhanks.com as soon as possible. We'll do our best to help, but we can't guarantee changes once an order has been packed or dispatched.

If your order is missing or delayed, email sauce@fancyhanks.com with your order number and we'll look into it right away.

Yes — we have a range of curated gift packs, a mix-and-match bundle builder (choose any 3, 6, or 9 products), and digital gift cards from $50 to $200. Browse the full range here.

Pick any 3, 6, or 9 products from our range and we'll pack them together. Prices start at $30 for a three-pack. Mix and match any combination of sauces, seasonings, and condiments. Build your bundle

Our Full Rack and All Fired Up packs are our best-seller gift boxes — they include a bit of everything so there's something for everyone. For heat lovers, try The Hot Hot Hot or Hot & Saucy 6 Pack.

If you purchase an online gift card you can include a personalised message for the recipient. For physical orders, we don't currently include a printed gift note.

Yes — we have online store gift cards that can be used to purchase sauces, seasonings, and merch. Available from $50 to $200. Shop gift cards

Note: online store gift cards cannot be used at the restaurant — those are separate.

Email sauce@fancyhanks.com with your order number and a photo of the damage. We'll sort it out for you.

We don't accept returns on food products for change of mind. If something arrives damaged or incorrect, email sauce@fancyhanks.com and we'll make it right.

We'd love that. Get in touch via our Become a Stockist page and our distributor team will reach out.

Email sauce@fancyhanks.com and we'll get back to you as soon as we can.