FAQs

RESTAURANT QUESTIONS

  • All of our meats are gluten-free and we’ve got loads of GF sides and snacks too. Just ask!

  • Two-thirds of our menu is vegetarian! And we can also cater for Vegans. Not bad for a barbecue joint, right? All of our meats are gluten-free and we’ve got loads of GF sides and snacks too. Just ask!

    Other dietary restrictions are outlined on our digital menu, and our staff can assist during your visit.

  • Our meat smoker contains food that is not halal so we cannot offer halal meats.

  • Unfortunately due to the age of the building we do not have an elevator so access to Fancy Hank’s is via stairs only. 

    The venue has both paper menus and utilises Me&U online ordering, which is compatible with screen readers. 

  • There is limited street parking on Bourke St in front of the restaurant, most bays have a limit of 1P (one hour) during the day. After 6.30pm, many bays have a limit of 2P (two hours). Most restrictions in the CBD end at 8.30pm.

    There are also a number of commercial car parks nearby with the closet being Wilsons Parking and Safe City Car Park both accessible from Little Collins St.

  • The nearest tram stop is at Bourke St & Spring St which serve the 86 and 96 tram lines. The nearest train station is Parliament which has a subway entrance on the corner of Bourke St & Spring St

  • The restaurant has a limited number of high chairs available. These are compatible with tables in the window section. Please make a note when making a reservation if you require a highchair.

  • Reservations are able to bring in a cake for your celebration. Please note; we aren’t able to store these in the venue and we don’t cut or serve the cake for the table. 

  • If you're passionate about exceptional food, drinks, and great company, we’d love to hear from you! 

    The Fancy Hank’s Group runs three of Melbourne’s leading venues, all in the heart of the CBD. By joining us, you'll have the opportunity to grow and learn in a dynamic environment amongst a team  of fun-loving professionals.

    All current positions are advertised online here.

  • We sure do! All groups of 10+ are required to select one of our set menus, available here. This will ensure our chef’s have enough time to prepare and smoke your preferred options! 

    If you would like to speak to our events team about celebrating in style, send them an enquiry here.

  • Recently dined at Fancy Hank’s and you require a copy of your receipt? Please get in touch here and our team will be in touch.  

  • Recently misplaced something in the venue, please get in touch here, and our team will be in touch. 

  • Please reach out to hank@fancyhanks.com to chat to the team. 

  • Want to speak to us about something? Please send us an email hank@fancyhanks.com and we will get back to you

PRODUCT QUESTIONS

  • If your order is missing, please reach out to hank@fancyhanks.com

  • Want to stock our products in your business? Please get in touch here and our distributors will reach out.  

  • You can find out more about our products over here.